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Delete your Pamo account

Deleting your account removes your recordings, transcripts, recaps, reports, notes and Memories from Pamo's servers and from the device you delete from. It can't be undone.

LAST UPDATED 8 NOVEMBER 2026

The short version
  • Fastest: in the app, Settings › Account › Delete my account.
  • Deleting doesn't cancel a Google Play subscription. Cancel it in Google Play first.
  • Export anything you want to keep first.

In the app

  1. Open Pamo and go to Settings › Account › Delete my account.
  2. Export anything you want to keep.
  3. Type DELETE to confirm. If you signed in more than 10 minutes ago, you'll be asked to sign in again.

Your data is deleted from our servers first, then from your device, and you're signed out.

Without the app

Sign in with the Google account or email you use in Pamo, then delete. Everything on our servers is deleted straight away. What's saved only on a phone stays on it until you remove Pamo from that phone.

OR WITH EMAIL

If you never signed in

If you used Pamo without an account, email privacy@pamoai.com with your Account ID, from Settings › Account in the app. We delete the account within 30 days and tell you when it's done. Uninstalling the app removes everything on that phone.

What is deleted, and what isn't

  • Deleted: recordings, transcripts, recaps, reports, notes, slides, Memories, Ask history, credits and devices linked to your account, from our servers and from the device you delete from.
  • On your other devices: sessions saved only on another device stay there until you delete them there or remove Pamo from it.
  • Kept: a record of each purchase (order number, product, date and country), with nothing that identifies you, for 6 years for tax rules.
  • Backups we hold are cleared within 30 days.

Subscriptions

Google Play subscriptions aren't cancelled when you delete your account. Cancel first in the Play Store: Payments and subscriptions › Subscriptions › Pamo.